Intersections entre la pensée critique des systèmes et la recherche participative communautaire dans le développement d'un site Web destiné aux adultes autistes
Titre original en anglais : Intersections of Critical Systems Thinking and Community Based Participatory Research in Developing a Web Site for Autistic Adults
Raymaker, D. M. (2000). Intersections of Critical Systems Thinking and Community Based Participatory Research in Developing a Web Site for Autistic Adults [Dissertation, Portland State University]. Portland State University Library. https://doi.org/10.15760/etd.2212
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Auteurs
Résumé
Les personnes handicapées, y compris celles qui se situent sur le spectre de l'autisme, constituent la plus grande minorité mondiale et connaissent d'importantes inégalités dans l'utilisation d'Internet. Les normes existantes pour des sites Web accessibles sont nécessaires, mais insuffisantes sans l'engagement direct des utilisateurs finaux dans l'identification des besoins d'accès. Pourtant, on sait peu de choses sur les méthodes permettant un engagement efficace, et il n'existe pas de lignes directrices sur l'accessibilité du Web dérivées systématiquement pour les utilisateurs finaux autistes. J'explore ici une approche hybride de l'engagement direct utilisant la pensée critique des systèmes (CST) et la recherche participative communautaire (CBPR) lors du codéveloppement d'un site Web axé sur les soins de santé par l'Academic Autism Spectrum Partnership in Research and Education (AASPIRE). J'explore ces idées à trois niveaux : la théorie, la pratique et l'autoréflexion critique. Au niveau théorique, j'examine les racines philosophiques et historiques communes de la CST et de la CBPR, les façons dont elles se recoupent et se complètent, et je propose l'approche hybride illustrée par AASPIRE. Au niveau pratique, j'explore notre processus de développement du site Web et j'évalue l'accessibilité, l'utilisabilité et l'acceptabilité du site Web pour les utilisateurs finaux autistes ; de ce travail découle un ensemble de recommandations pour travailler avec des personnes handicapées dans le développement technologique ainsi qu'un ensemble de lignes directrices d'accessibilité pour les utilisateurs finaux autistes. Au niveau de l'autoréflexion critique, j'examine mes propres expériences en tant que chercheur de l'intérieur lors du développement du site Web. Je synthétise ensuite les niveaux afin d'évaluer si l'adoption d'une approche hybride CST/CBPR pour le développement Web a été efficace ou non, comme l'indiquent la capacité de l'équipe à fonctionner comme une organisation apprenante émancipatrice (un indicateur d'une pensée systémique efficace au niveau organisationnel), ainsi que l'utilisabilité et l'accessibilité globales du site Web. Le résultat de la synthèse suggère qu'une approche hybride CST/CBPR a été efficace. Les implications de ce travail comprennent des innovations dans les méthodes de CST pour opérationnaliser son engagement en faveur de l'émancipation humaine, la possibilité d'intégrer à la CBPR une littérature sur la pensée systémique davantage alignée idéologiquement, un moyen pour les personnes souhaitant créer une organisation apprenante où le pouvoir est plus équilibré, des innovations concernant l'inclusion des personnes handicapées dans la recherche et le développement technologique, des sites Web plus accessibles pour les personnes se situant sur le spectre de l'autisme, et un possible léger déplacement au fil du temps du discours dominant sur l'autisme, le handicap et la valeur des chercheurs de l'intérieur.
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